What are the delivery and return charges?
Our postage & packaging fee (P&P) covers both delivery to your door and the return trip, so what can you expect to pay?
P&P varies depending on the size and value of the set you’re renting.
For single sets, prices range from £4.95 up to £9.95 for our very largest sets. This is only paid once per rental.
The P&P is shown on the order form for each set:
If you’re receiving multiple sets — because you’re on our Master subscription plan, for example — we’ll usually combine them into one package to save on shipping. Even if the box is a bit bigger, it’s often cheaper than sending items separately.
Please note: large orders may be sent via Signed delivery, requiring a signature be provided on receipt of the package.
Is P&P included in the subscription price?
No — and that’s a good thing.
Keeping P&P separate means you only pay for what you use. If we included shipping in the subscription fee, we’d have to raise prices across the board to cover all scenarios — even for months when you rent fewer sets (say, during holidays or when renting a particularly large set).
So, separating it out actually works out cheaper on average.
Do you profit from shipping fees?
Nope — quite the opposite! On average, we lose £1–£4 per rental on shipping (and that’s despite charging P&P!) but we’re okay with that if it means more sets get built and enjoyed 😎
If you want to talk to us at any point about our postage & packaging costs, feel free to email hello@incredibricks.com.
