Supporting your building journey
We understand that life can sometimes get a little busy, and building LEGO® might need to take a back seat for a while.
That’s exactly why we allow you to pause your subscription at any time. When you’re ready to return, you’ll pick up right where you left off — including any unused days you’ve already paid for.
Just send us an email at hello@incredibricks.com and we’ll be happy to get that sorted for you.
I’ve never rented LEGO® before, what if I don’t like it?I really want to build big LEGO® sets!Are your LEGO® bricks genuine?How do you keep the LEGO® sets clean?It doesn’t look like you have a set I’m looking for, can I request it?I have some LEGO® sets I no longer want, will you buy them off me?Can I pause my subscription?
What are the delivery and return charges?I’ve finished with my set, what now?What is the Dismantling Service?How can I return my package using Royal Mail?Is the pre-paid return label inside the box?Do I need a printer to print the pre-paid return label?Royal Mail is asking for a tracking number, where do I find this?
