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Help & Support

Is the pre-paid return label inside the box?

Unfortunately, at this time, we are unable to send the pre-paid return label along with the set when we send it to you. This is due to a restriction that currently means all return labels will expire after 7 days—rarely enough time for you to receive and enjoy your set before needing to send it back.

We hope to address this in the near future.

In the meantime, please get in touch with us when you are ready to return your set.

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Caution: Some LEGO® sets include small parts that can be hazardous to children under 3 years old.